Do your digital spring cleaning

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Connecticut BBB’s tips for digital spring cleaning

CROMWELL, Conn. – Connecticut Better Business Bureau urges consumers and businesses to begin digital spring cleaning. Protect your personal and financial information from being stolen by hackers.

Identity theft is one of consumers’ leading concerns, with good reason. Recovering from ID theft can be a long, complex and potentially costly ordeal, something to consider Saturday, April 22, which is Secure Your ID Day.

You may have unknowingly downloaded free software or gone on a site that slips a virus into your computer. The virus enables someone to steal your contacts, learn all of your logins and passwords and discover your bank’s, doctor’s or dentist’s contact information, which can help them get you to reveal personal information by telephone or email.

Connecticut Better Business Bureau spokesman Howard Schwartz says backing up computer files is important because we can lose all of our files even if our computers are clean of malware. “Hard drives have a limited lifespan and can suddenly corrupt your files. A mechanical problem such as a crash may ruin your storage disk, and if you lose or drop your laptop or it is lost or stolen, all of your cherished photos, videos, emails and documents will be gone,” he said

BBB tips for digital spring cleaning

Keep software up to date – Patches and updates often close security vulnerabilities. Install/apply operating system and software patches as soon as possible.

Back up your files – Storage drives are inexpensive, and in a few minutes you will have copies of all your files and other media so if you get hacked, or if your computer is lost or stolen, you still will have those files.

Secure smart devices – Your smartphone, tablet and all digital storage devices should be protected by a password and contain tracking software to enable you to find a lost or stolen device.

Lock the “digital doors” with software – Antivirus software is of little use if you don’t keep it updated and scan your device weekly for malware. If you don’t use your computer often, update and scan before you go online.

Fix Your Passwords – Millions of passwords and logins have been stolen in data breaches, and victims of computer-based fraud often admit they use the same password for multiple accounts, or a password that is easy to guess. Often, information contained in people’s passwords, such as pet names or the names of family members, is easily found on their social media profiles.

Experts recommend passwords have a combination of upper and lower case letters, numerals and a symbol. Free password management software is available online. It can generate strong passwords, store them and log you in to your favorite sites automatically.

You will find additional helpful resources about digital spring cleaning at bbb.org.

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